Recommended when sending out marketing by email
What is DKIM and why should I have it?
Domain Keys Identified Mail or DKIM as its more commonly known is a method of validating that an email has come from an authorised source.
DKIM can only be setup on a domain name that you or your company own. You will not be able to setup DKIM on a shared service i.e. if your email address ends in @gmail.com, @hotmail.com, @yahoo.co.uk or similar then you will not be able to setup DKIM.
Setting up DKIM is essential for achieving a good email sender reputation to keep your email marketing out of SPAM and into your recipients Inbox.
Essentially, two sets of keys are created, one set of keys are kept on the email server and are used to sign emails that you send, the second set of keys are manually added to the DNS zone of your email domain. Emails are then validated by using both the private key in the received email and the public key held in the DNS zone of your domain.
Adding DKIM keys to your DNS records takes just a few minutes, however it can take up to 72 hours for your domain provider to publish these records.
We make setting up DKIM simple. Once you have added your sending email address on this page of the Springo hub we will automatically generate your DKIM keys and keep them in your Springo hub, you will need to add these keys to the DNS zone of your email domain. You can view your DKIM keys by visiting https://hub.springo.io/email-addresses and clicking the drop down on the Domain Verification menu next to your email address
This will display a dropdown with your generated DKIM keys like this
We even show you the DKIM status, so once you have added the keys to the DNS zone of your domain, you can see when your domain provider has published them. Once the DKIM records have been published the DKIM status will change from pending to success. Springo will automatically check the Domain verification every hour for you within the initial 72 hour period.
After 72 hours, it will be marked as failed and so you’ll need to click ‘check’ again which starts the 72 hour timer once again.
We have included links below to some of the popular domain providers that will help you add your domain keys
If all this is sounding a little complex then hand the job over to your Web developer or IT guys, setting up DKIM takes just a few minutes and they will know exactly what to do.
